VM Manage Solution
- Provisioning VM and Operating System
- Upgrade hardware version of VM
- Upgrade vmware tools of VM
- Delete VM
- Patching & upgrade VM OS
- Free monitoring tools vRealize Operation Manager
- Document Change & Release Management
- Monitoring performance (cpu, ram, disk) and maintain systems
- Troubleshooting issue, onsite troubleshooting if outages (Jakarta only)
Mail Server Manage Solution
- Manage mail server configuration
- Mail server performance tuning
- Mail server troubleshooting
- Add or delete user email
- Monitoring send receive email user
- Monitoring mail server performance (CPU, RAM, Disk, Network)
- Free monitoring tools grafana for manage mail server
Database Manage Solution
- Manage database configuration
- Database performance tuning
- Database user management
- Monitoring database server performance
- Monitoring replication database
Load Balancer Manage Solution
- Manage LoadBalancer Configuration Server
- Loadbalancer Performance Tuning
- Loadbalancer Troubleshoot
- Monitoring Loadbalancer Performance (CPU, RAM, Disk, Network)
Firewall Manage Solution
- Manage anti spam/antivirus configuration for mail server
- Antispam tools troubleshooting and log analysis
- Upgrade version antispam mail server
Web Service Solution
- Manage web server configuration
- Web server performance tuning
- Manage DNS where the web server is managed
- Web server troubleshooting
- Monitoring web server performance (CPU, RAM, Disk, Network)
Load Balancer Manage Solution
- Manage LoadBalancer Configuration Server
- Loadbalancer Performance Tuning
- Loadbalancer Troubleshoot
- Monitoring Loadbalancer Performance (CPU, RAM, Disk, Network)
Replication Service Manage Solution
- Manage 1 root domain
- Create/delete user account
- Manage AD replication
- Reset password user account
- Troubleshoot access AD
- Create/delete server domain
F.A.Q Layanan Manage Solution
F.A.Q seputar layanan Manage Service Solution
Apakah mendapatkan akses Root ?
Ya. Anda mendapatkan akses root dan semua kontrol server Anda sendiri.
Platfom PaaS Apa saja yang di support ?
GCP, AWS, Azure, Jelastic dan lainnya
Manage support via apa saja ?
Untuk manage support kami menggunakan email, Whatsapp Dedicated Grup, Telp, dan Chat
Apakah bisa bantu migrasi dari server lama ?
Bisa, hubungi kami untuk detail kebutuhannya.
Apakah backup dienkripsi?
Ya, backup disimpan terenkripsi menggunakan Standar Enkripsi AES-256.
Jika ada kendala bisa dihubungi melalui apa ?
Kami menyediakan Whatsapp dan email untuk bantuan support.
Apakah support 24 jam ?
Benar, dengan SLA kami pastikan untuk layanan manage support 24/7
